2). Review the etiquette rules suggested in the text. Respond to each one. Have you ever been bothered by cell phone, answering machines, or beepers? What do you feel about call waiting? Is it rude to put people on hold to take another call?
I think that some of the etiquette rules in the text are relevant, but some may be a bit out dated. For example, to always identify you in a conference call seems a bit redundant. As long as the information is getting across clearly, it may not even be important that everyone know who exactly is speaking. In terms of cell phones, I agree that they should be used discreetly. I hate it when I am in the SJSU library and people are talking full force on their cells. I think that just because it isn’t explicitly labeled as not allowed doesn’t mean that it isn’t rude. It’s hard for me to say whether I think it is rude to put someone on hold to take another call because I personally chose not to do it because it makes me feel uncomfortable, but I have no problem when someone else does it to me.
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I was laughing at your post regarding students talking in the MLK library. It is so rude and annoying at the same time. People even look at them for a few seconds as they are on the floor where it is supppose to be quiet, yet they just look at the person and keep on talking away.
ReplyDeleteIt is okay if you place somebody on hold for no more than five seconds, otherwise it is more appropriate to inform the person that you will be calling them back in a few minutes. It is a great debate to be had over cellphone use, as I think that it is getting out of control. It almost does us more damage than good.
Hi Nicciri,
ReplyDeleteI agree with you that announcing yourself every time you talk during a conference call is a bit redundant and silly. But there are conference systems that ask you to announce yourself every time you enter a conference room. I think that's better than announcing yourself every time you talk. It's kind of funny to imagine that kind of conference call though.
On the other topic that you wrote about, I do agree that sometimes it is rude to put other people on hold while you have a conversation. That's why I just think it's best to tell the person that you'll call them back instead of keeping them on the line for so long. I definitely try to do my best to not put people on hold for so long.
Good Post,
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what i found most intriguing by your post this week was your assertion that announcing oneself when speaking during a conference call is redundant or outdated. i think it important that not all conference calling is done among people who are well acquainted with one another enough to recognize eachothers voices. if that is the case, how are you to know who is expressing what ideas? i've been on conference calls where ther was no announcement of who was speaking and i found it disorienting and it made the work we were trying to coordinate more time intensive than it needed to be.
ReplyDeleteas a student at sjsu i've used eluminate which is a program used for online conferencing. the interface allows users to know who is speaking so there is no need for announcing who is speaking.